Atlassian Recruitment Drive 2024 hiring for Associate Support Engineer opportunity for Bachelor’s/Master’s Degree holders. Work location will the Remote. The detailed eligibility and application process are given in below.
Atlassian Recruitment Drive 2024 Details:
| Company Website | www.atlassian.com |
| Job Role | Associate Support Engineer |
| Qualification | Bachelor’s/Master’s Degree |
| Experience | 1+ years Experience |
| Job Location | Remote |
| Last Date | ASAP |
KLA Careers Hiring for Associate Software Engineer | apply now
What’s in it for you?
- The entire Atlassian team has created a unique business environment — one of Energy, Creativity, and Collaboration.
- The atmosphere is fun, casual, and inviting, in keeping with Atlassian’s roots as a successful entrepreneurial start up.
- A good transition for you, if you want to pivot & grow in the technical support world.
We are guided in our efforts by a strong set of corporate values:
- Open Company, no bullshit
- Play, as a team
- Build with heart & balance
- Be the change you seek
- Don’t #@!% the customer
Responsibilities:
- Be responsible for resolving customer configuration issues and responding to customer questions reported by email & chat, ensuring all processes and agreed upon standards are followed.
- Ensure that customers have a positive experience with Atlassian Cloud products.
- Understand customer use cases, perform troubleshooting, devise and implement workarounds to product bugs.
- Contribute to our Product knowledge through Knowledge base articles and our Standard Operating Procedures (SOPs), helping us stay current on case management content
Assist our APAC customers:
- Overall 1+ years of customer or support facing industry experience
- Have an understanding of Operating Systems, Networking Concepts and Cloud Computing
Nice to have basic experience, if any:
- Understanding of OAuth based authentication, SSL, etc.
- Understanding of other authentication technology and services (SSO, IdPs, SAML, Oath)
- We’re looking for individuals who have a customer centric mindset, can adapt quickly, are curious, resilient, have quick learning ability, growth mindset, and a solution-based approach inline with Atlassian’s Core values.
- Fluent written and verbal communication skills in English.
- Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and or ambiguous situations
- Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
- Logical approach to problem solving & strong troubleshooting experience
- Experience working with peers/teams across multiple locations in an added advantage.
- To have flexibility to cover a fixed shift through weekends on rotation basis to meet the needs of our customers
- You may be required to pivot focus towards a dedicated support channel (i.e. Chat) to meet the needs of our customers
HSBC Recruitment Drive 2024 Hiring for – Analyst – Intern | Apply Now
How to apply for Atlassian Recruitment Drive 2024?
All interested and eligible candidates can apply for this Atlassian Recruitment 2024 position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply link
- Click on the apply link to be redirected to the company’s careers site
- Read all responsibilities & requirements
- Then fill out the application & submit it
To read more details & to Apply : Click here
Follow us on Instagram : Click here