PowerSchool Recruitment Drive 2024 hiring for Associate Technical Support Engineer opportunity for Bachelor’s/Master’s Degree holders. Work location will the Location Bengaluru. The detailed eligibility and application process are given in below.
PowerSchool Recruitment Drive 2024 Details:
| Company Website | www.powerschool.com |
| Job Role | Associate Technical Support Engineer |
| Qualification | Bachelor’s/Master’s Degree |
| Experience | 0-1 Years of Experience |
| Job Location | Bengaluru |
| Last Date | ASAP |
Cognizant Off Campus Drive 2024 for Process Executive – Data | Apply Now
Responsibilities
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed, escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident report
- Consults with programmers to explain software errors or to recommend changes to programs
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
Qualifications
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications include:
- 0-2 years’ prior experience in a technical support role
- Proficient in Microsoft Office suite
- Salesforce experience preferer
- Prior CRM experience preferred
- Strong attention to detail and time management
- Strong oral and written communication skills
- Strong customer service and conflict resolution skill’s to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Associate’s degree or equivalent work experience
Deloitte Recruitment Drive 2024 Hiring for Cyber Analytics | Apply now
How to apply for PowerSchool Recruitment Drive 2024?
All interested and eligible candidates can apply for this PowerSchool Recruitment 2024 position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply link
- Click on the apply link to be redirected to the company’s careers site
- Read all responsibilities & requirements
- Then fill out the application & submit it
To read more details & to Apply : Click here
Follow us on Instagram : Click here