Cognizant Recruitment Drive 2024 hiring for Trainee – Junior Data Analyst opportunity for Bachelor’s/Master’s Degree holders. Work location will the Kolkata. The detailed eligibility and application process are given in below.
Cognizant Recruitment Drive 2024 Details:
| Company Website | www.cognizant.com |
| Job Role | Trainee – Junior Data Analyst |
| Qualification | Bachelor’s/Master’s Degree |
| Experience | Fresher |
| Job Location | Kolkata |
| Last Date | ASAP |
YASH Technologies hiring Trainee – Process Excellence – Software Quality Assurance (SQA) Job
Responsibilities:
- Manage and maintain customer data with precision to ensure accuracy and reliability.
- Address and resolve customer complaints efficiently to enhance customer satisfaction.
- Utilize Advanced Excel skills to analyze and interpret customer data for actionable insights.
- Provide timely and effective communication with customers to address their concerns and queries.
- Collaborate with cross-functional teams to ensure seamless customer service operations.
- Implement best practices in customer management to improve service quality and efficiency.
- Monitor and report on customer service metrics to identify areas for improvement.
- Develop and maintain documentation related to customer interactions and complaint resolutions.
- Ensure compliance with industry regulations and company policies in all customer management activities.
- Conduct regular reviews of customer feedback to identify trends and areas for improvement.
- Assist in the development and implementation of customer service training programs.
- Support the continuous improvement of customer service processes and systems.
- Contribute to the overall success of the company by enhancing customer satisfaction and loyalty.
Qualifications:
- Possess strong proficiency in Advanced Excel for data analysis and reporting.
- Demonstrate experience in Customer Management within the Life Sciences sector.
- Exhibit expertise in Complaint Management with a focus on resolving issues effectively.
- Show excellent communication skills for interacting with customers and internal teams.
- Have a keen eye for detail to ensure accuracy in customer data management.
- Display the ability to work collaboratively in a team-oriented environment.
- Bring a proactive approach to identifying and addressing customer service challenges.
Certifications Required:
Certified Customer Service Professional (CCSP) Advanced Excel Certification.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 345,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
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How to apply for Accenture Cognizant Drive 2024?
All interested and eligible candidates can apply for this Cognizant Recruitment 2024 position online by the following link as soon as possible.
- Read all the details given on this page
- Scroll down to read more details & apply link
- Click on the apply link to be redirected to the company’s careers site
- Read all responsibilities & requirements
- Then fill out the application & submit it
To read more details & to Apply: Click here